Waiheke Best Rentals & Property Management Ltd

Waiheke Best Rentals & Property Management have been managing residential rental properties for us for over 8 years. Nelly and her team are highly efficient and reliable, and a pleasure to deal with. Whenever an issue arises, the team make contact to advise both the issue and the proposed solution. The solutions are always practical and cost-effective. I can’t recommend them more highly. - Mark Lowndes (November 2021)

We have been using Nelly at Waiheke Best Rentals as our property manager for many years. At all times she has been prompt efficient and had our best interests at heart. The monthly property reports, the intelligent and and timely compliance with new regulations and maintenance recommendations have been perfect. She has also provided our tenants with prompt response to any issues making their tenancy much better too. We would have no hesitation recommending Nelly and her team as the best property managers on Waiheke. A complete pleasure to deal with. - Stephen White (November 2021)

As absentee landlords the best decision we ever made was to engage NellyToia/ Waiheke Best Rentals, (sadly it was only for the last three years.) We made lots of rookie mistakes in the first seven years. Nelly opened our eyes to our own naivety with one to one phone calls and generally caring about our property as though it was one of her own. Nelly and her team are fantastic they arranged and organised things when we couldn't. She was extremely fair to our tenant, whilst looking after our family home. As we were unable to see the property very often, Nelly was our eyes and she was brilliant. We will be forever grateful to Nelly and her team, for everything they have done and continue to do. Many, many thanks from Tania and Andrew Gordon. (July 2019)

Dear Nelly,
I would like to personally thank Nelly Toia & her team on behalf of Waiheke High School for finding a rental property for a staff member. The staff member was recruited to the Island for the start of the school year and Nelly relentlessly pursued a housing option. Waiheke Best Rentals and Nelly’s team was professional at all times and acted with integrity to make our staff member welcome and ensure they were comfortably housed on Waiheke Island.
Thank you.
Jude Young
Principal
Waiheke High School
"I have chosen Nelly Toia to continue representing me, as she has been by far the best rental agent I have ever had, anywhere."
Hoyt Drake
"When Mrs Nelly Toia commenced her own rental and property management business, we made sure that our two Waiheke Island properties continued to be listed with Nelly. Reason ? Over several years we have appreciated Nelly's record of professional service - high standards, total integrity, full commitment to relevant parties and properties, with ample communication and her engaging personality."
Mark & Janina Avery
"I have been a tenant with Nelly Toia since I moved into a rental property on Waiheke Island 4 years ago. Whenever I have needed anything, Nelly has been there quickly to respond. She is fair and honest but above all, I feel safe in my rental knowing that Nelly will look out for me and negotiate fairly with the owner. My rental feels like home and I am really happy about that."
M. Rawlence

"Over the years I've spent significant chunks of time overseas and that’s why it’s so important for me to trust the person looking after my investment while I am gone and I do. I have found Waiheke Best Rentals and Nelly Toia to be honest, reliable and fiercely efficient.
Nelly Toia has looked after my house on the island for more than six years and when I say “looked after” I mean found outstanding tenants, managed the maintenance and a significant refurbishment (all on budget and in my absence), and in doing so has squeezed the best out of that little house. Me…I’ve been able to get on with life without having to worry, and that is the best part of it."
Lisa Owen

Testimonials