Comprehensive Waiheke Property Management solutions that protect your investment and elevate resident satisfaction.

Experience is the difference

For over two decades, we have partnered with owners of single-family homes, multifamily communities, and mixed-use properties on Waiheke Island to streamline day-to-day operations and maximise long-term value.

Our team blends market insight, rigorous maintenance protocols, and transparent reporting to deliver hands-off peace of mind for property owners across Waiheke Island.

Give us a Call
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Our Promise.

To rent your home efficiently and secure the best possible return with exceptional tenants. You can rely on our team to be proactive, approachable, and professional in every interaction.

At Waiheke Best Rentals, we see property management as more than a service — it’s a commitment to excellence and care.

What Our Clients Are Saying

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“I’ve been working with Nelly Toia and Waiheke Best Rentals Team since 2021, and I can’t say enough good things about them. They’ve been managing my properties, and Nelly’s passion for her work really shines through. She’s straightforward, fair, and doesn’t beat around the bush when dealing with tenants or us landlords, which I truly appreciate. Nelly has a knack for spotting things that need fixing on my properties, and every time she’s suggested, it’s been spot-on. Her advice is always practical and fair, with cost effective solutions, helping me keep my properties in great shape. She’s also incredibly reliable when it comes to rent collection—payments come in like clockwork every week. If there was a hiccup, I know Nelly would take care of this. I managed my properties myself in the past, and honestly, dealing with tenancy issues was exhausting. Handing things over to Waiheke Best Rentals was the best decision I made, I get total peace of mind knowing everything’s being handled professionally and with care. They act as a buffer between me and my tenants, which makes life so much easier. Waiheke Best Rentals are fantastic to work with—honest, super organized, and always focused on finding solutions that work for everyone. Their systems are rock-solid, and they never shy away from tackling tricky tenancy situations. They genuinely care about both landlords and tenants, which makes all the difference. I’m honestly thrilled with the service and the open, down-to-earth communication I get from Nelly and her team. I would highly recommend Waiheke Best Rentals—"they’re the real deal”
Adam - Surfdale Road, Waiheke Island

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"Waiheke Best Rentals have been managing my rental property since I first purchased it. They have found excellent long-term tenants, who have recently extended. I'm very happy knowing that everything is being well looked after, especially as I'm currently living in Melbourne. Nelly was also very helpful when I was getting the house renovated before renting it out, she advised what needed to be done, and without spending too much. Nelly has lots of good contacts on the island, including the excellent builder I worked with. After the renovation, Nelly and Oksy just took the keys and managed it from there. Any minor maintenance requests from my tenants have been quickly and professionally handled."
Paul - Owner, Palm Beach, Waiheke Island
(October 2025)

Our Services

Reliable & Professional
Best Service is our Business

A customizable management framework that covers tenant relations, compliance monitoring, and financial reporting. We collaborate with you to determine which responsibilities we assume and which remain in-house.

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01

Complete Portfolio Oversight

Let our in-house Property Maintenance service handle all your property maintenance needs. We manage the entire process from inception to completion, including booking, site coordination, work oversight, and invoicing.

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02

Comprehensive Property Maintenance Services

We work with a range of trusted contractors to ensure you maximise your investment. Our team provides a complete renovation management service alongside an experienced construction crew to deliver time and cost-effective results.

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Complete Project Management of Renovations

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Your Questions,
Answered

  • We outline a clear management fee structure after an initial property assessment. All costs are presented upfront in a service agreement, and invoicing is issued on a predictable monthly cycle for your records.

  • Absolutely. Our offerings are modular, allowing you to select the specific functions you need—whether that’s rent collection, maintenance coordination, or annual budgeting—while retaining direct control over the rest.

  • Our 24/7 response network coordinates licensed vendors and keeps you informed in real time. Incidents are documented, resolved promptly, and summarized in your monthly statement for full transparency.

Lets work together

Ready to discover how tailored management can enhance your property’s performance on Waiheke Island?

Reach out today to arrange a complimentary consultation and explore a strategy built around your objectives.

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